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Dubai - Sharjah - Abu Dhabi
Al Futtaim Group
Al-Futtaim is regarded as a pioneer in the Gulf region’s Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.
A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world’s most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.
Al Futtaim’s Automotive Division haveآ formed a new division under its umbrella, ALAC, this will incorporateآ the tyres and batteries division, workshop equipment division and body shop division. This new service division will be one of a kind in the UAE offering end to end solutions for commercial and retail customers alike.We are looking for aآ Reception Manager to join our workshop inآ Ras Al Khaimah. The job holder’s main responsibilities include:
Employ means of marketing ‘service’ to increase the revenue and profit of respective workshop.آ
Maintain high level of motivation and morale in the team and ensure development of the staff, to achieve high level of employee satisfaction and thereby high productivity and customer satisfaction.
Ensures that Reception area is well managed and operates smoothly for high level of efficiency and customer satisfaction.آ Depute for Service Manager in his absence for continuity of workshop operations.
Ensure the assistance to all service advisors for the efficient and smooth cooperation & dealing with all representatives of the Insurance companies regarding all relevant matters.
Ensure high level of Customer Satisfaction for customer Retention and business development.
Ensure reception staff staff carries out pre-booking of vehicles for Service to ensure proper workshop loading.
Ensure vehicle is received efficiently and in a professional manner to assure customer that his vehicle is in safe hands.آ
Ensure proper delivery of the vehicle to the customer.
Ensure job card is opened efficiently and accurately for quick and correct execution of the job.آ
Follow-up (during service) to ensure timely delivery of the vehicle to customers with jobs carried out completely.
Ensure job card is opened efficiently and accurately for quick and correct execution of the job and once the job is completed; raise necessary invoices to ensure timely delivery and collection of payment from customers.
Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations.
Ensure equally clear and concise communication with foreman regarding job.
The ideal candidate will have the following :
A Diploma or Degree in automobile /mechanical engineering
3- 5 years relevant experience in a supervisory position in reputed automotive service center.Strong Knowledge of business and management principles involved in resource allocation, production methods, and coordination of people and resources.
Strong knowledge of principles and methods for promoting, and selling products or services.Monitoring/Assessing performance of self, other individuals, or organisations to make improvements or take corrective action.
I am currently looking to recruit a Purchasing Supervisor in the Dubai area.
The client is very clear in terms of what they are looking and candidates who do not have the required experience will not be considered so please review the details carefully and only apply if you have the correct experience. CONSTRUCTION FACILITY MANAGEMENT / CATERING EQUIPMENT
3 – 7 years experince
TRONG exposure to technical items
Carry out price analysis
Establish and maintain relationships
Carry out tendors
I am currently looking to recruit a Purchasing Supervisor in the Dubai area.
The client is very clear in terms of what they are looking and candidates who do not have the required experience will not be considered so please review the details carefully and only apply if you have the correct experience.
CONSTRUCTION / FACILITY MANAGEMENT / CATERING EQUIPMENT
3 – 7 years experinceSTRONG exposure to technical itemsCarry out price analysis
Establish and maintain relationships
Carry out tendors
Our client in Dubai is seeking a management accountant who can work in a small, close-knit team (all westerners).
Produce reconciliations for balance sheet accounts as requested by Financial and Commercial Manager
Assist with variance analysis of monthly management accounts
Prepare, reconcile and post work in progress journal
Review and post stock journal
Review and reconcile medical insurance, workman’s compensation, visa and accommodation prepayment journal
Calculate and post monthly depreciation journal
Reconcile and agree the inter-company balances
Produce the month end audit file
Responsible for credit control
Responsible for the raising and posting of all annual Master Community invoices and agreeing to billing sheet
Responsible for raising and posting monthly FM contract invoices
Review and reconcile reactive invoices raised
Recording and allocation of all debtor receipts
Responsible for producing aged debtor report at agreed frequencies with latest comments re debt position
Responsible for setting up deferral and release of income for contracts paid in advance (will know about them due to receiving receipts)
Receive and record all monies relating to fit-out projects
Responsible for maintaining fixed assets ledger
Responsible for maintaining fixed assets file with all supporting documentation
Responsible for setting up assets in the fixed assets ledger with correct coding for depreciation purposes, correct asset class and depreciation charge
Responsible for changing cost code for depreciation charge upon receipt of approved paperwork
Responsible for producing the bank reconciliation mid and end of each month
Post finance petty cash after approval by Finance and Commercial Manager
Review all PO’s which have been raised but goods have not been received
Review all PO’s which have goods received but no invoice details attached
Assist other team members as and when requested to do so
Comprehensive understanding of financial reporting
Ability to work autonomously within the defined delegated authority
Ability to organise & manage direct reports to ensure deadlines are met
Extensive reconciliation skills
Computer literate in Microsoft products
Knowledge and experience of computerised accounting systems
Ing Ain, UAE
My client is really a leading Municipal & Power Primary Service provider looking to recruit a skilled Energy Project Supervisor to deal with this particular Two hundred and twenty Kv Transmission Line along together using connected Subwoofer Channels here in the UAE .
They’re looking for someone that has a clear knowing in this field with 3 Years Minimal in the Region having been an employee for a Crucial Rivals for example Alstom , Areva , Abb or Siemens .
Reporting into an Procedures Manager you will have full responsibility about the task coping with shipping , testing quality , agreements and so on.
They think that many likely the best personality will be of an Indian Nationality due to management from the workforce .
Believe that of that somebody between your chronilogical ages of 40-50 Years is going to be best suited towards the client that they have onsite.
Selection job interview will require place in Dubai and also the correct candidate will be able to start work Mid October in order to be able for you to help late October in the newest.
Lump Sum Package Ranging from 30-35,000 AED Lump Sum
Order Administration Executive
Al Futtaim Group
Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota’s worldwide growth.
Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys the undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota and Lexus,آ AF Motorsآ also holds exclusive franchises for some of the world’s top آ automotive brands.آ To support these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.We are currently looking to recruit an Order Admin Executive to joinآ our team in Dubai.
The key responsibilities of this role include:
Data Analysis: Compiles a historical record of sales, arrival, and order data, and presents an analysis for critical consideration during the Rundown and order process.
Order Preparation and Administration.آ Creates and maintains accurate external and SAP model database. Manages the accurate, complete, and timely submission of the monthly orders and color breakdown.
Coordinates with TMC and AFM associates for LC preparation.
Order Update. Ensures all production information is consistent, correct and updated with the latest variables. Purchase Order Creation and Maintenance.
Prepares the Purchase Order following the monthly Order Confirmation for each production by manufacturing source and port of entry.
Ensures that each PO is updated with the correct condition codes. Documentation. Maintains and updates records relating to AFM/TMC communication, Nenkei, Production Orders, Getsudo, Process Flows, KPIs, SLAs, Drive Magic Moments, and Team Training.
Customer Focus. Attends to customer requests, special orders , and queries in a timely manner, and provides immediate feedback.
Continuous Improvement. Prescribe to Kaizen and best practices concepts and develop a mindset of constantly improving internal processes and efficiencies.
Communication: Internal (Department). Provides the department with regular and relevant updates that will affect production. Internal (Other Departments). Coordinates closely with Sales Planning for updated sales plans, and Product Planning for updated.
External. Coordinates with TMC principals for order guidelines and restrictions. Customer. Provides immediate feedback to customer queries.
Process Mapping and Improvement. Ability to strip down existing processes and analyze them for improvement and better efficiency.
Training. Actively participates in training courses aimed at improving self and work.
To be successful in this role, you must have the following skills and experience:
Customer (Guest) :. Customer-centric / Customer-focused
Administration and Management : Organized, process-driven, systemmatic
Sales and Marketing: Reasonable understanding of the market
Financial and Accounting: Attention particularly to numeric detail
English Language: Effective and fluent in spoken, written and reading English College graduate with relevant degree
A minimum of 2 years of experience
Receptionist – Administration Assistant
The actual Part
Solution telephone, display and immediate calls
Take and exchange communications
Provide info in order to be able for you to help callers
Greet individuals entering business
Immediate individuals to correct destination
Cope with queries from the open community and customers
Ensures knowledge of staff actions out and in associated with business
Common admin and paperwork support
Prepare letters and paperwork
Obtain and sort postal esnail send and shipping
Maintain appointment diary either manually or electronically
Neat and maintain the actual reception area
Spoken as well as written language skills
Expert individual demonstration
Customer service orientation
Organizing and planning
Focus on fine depth
Proficient MS Office abilities
Commercial bank International (CBI)
The actual Role
Ensure that particular company focuses on are accomplished although sustaining high quality customer service and operational &lifier; compliance requirements &lifier; work closely along with departments of RBG & the bank to attain needed objectives.
a)Achieve designated product sales, mix purchase &lifier; additional focuses on.
b)Identify &lifier; map the prospective market inside the branch area in order to be able for you to help successfully guide the department sales people to get company.
c)Identify start up business and develop as well as monitor current relationships in order to increase revenue for the branch.
d)Achieve the arranged targets when it comes to building liabilities and assets and revenue budget from the branch and provide guidance as well as assistance in order to be able for you to help department associates using their advertising efforts.
e)Interact successfully with RCD, COPs &lifier; other divisions to facilitate home loan mortgage approvals & the quick processing of loans, credit charge playing greeting handmade homemade business notes & dealings.
f)Provide a high level of customer support & ensure client satisfaction.
g)Keep issues to some minimum &lifier; make sure fast resolution of issues.
h)Ensure that all customer complaints that can’t be resolved immediately are escalated towards the Customer Care Division inside the stipulated time-frame.
i)Ensure that all applications & dealings tend to be examined and rechecked to lessen error rates in deal &lifier; accounts processing.
j)Improve understanding levels of self &lifier; confirming staff with regard to products, processes, methods, Sops through continuously understanding &lifier; updating personal &lifier; reporting staff &lifier; by instruction staff.
k)Adhere to the banks guidelines &lifier; procedures & compliance requirements &lifier; preserve a high level of operational standards. Consistently achieve acceptable danger ratings.
l)Ensure that review suggestions tend to be applied within the maximum period agreed.
m)Maintain high levels of employees motivation withinside the branch.
n)Actively take part in corporate marketing activities, mainly to promote retail services and products
o)Review debit balance or past due company balances and be sure regularization / drawing a line under of this kind of accounts. Make sure proper reporting of dubious transactions of any company balances at the department and review dormant company balances regularly.
p)Ensure rigid conformity along together using money laundering guidelines and be sure which only genuine money is recognized.
q)Monitor &lifier; ensure correct maintenance of branch premises as well as emphasize protection issues to relevant authorities.
r)Ensure shock cash / security inspections &lifier; just about almost most inspections as per SOPs are carried out in the needed frequency which just about almost most manage mechanisms are in location. Make sure branch reviews are checked & action taken as required.
s)Monitor the employee depart strategy and be sure there isn’t any backlog on unutilized depart as well as correct depart cover plans have been in place. Monitor &lifier; make sure staff sign in ,attendance , self-self-control .
t)Conduct daily huddles & every week staff meetings to motivate smooth circulation associated with communication both within as well as outside the department and to update branch staff with administration choices, keep track of and manual employees on sales, support &lifier; operations.
u)Perform any other responsibilities or responsibilities in conjuction with the role as assigned through management.
Customer Service Manager
Commercial Bank Worldwide (CBI)
Handle department operations & the client service area and cash area & provide advice / options based on thorough analysis associated with client requirements. Supervise day to day capabilities prior to the actual procedures set down in the Department Operations Manual from the Bank and be sure the delivery of high top good excellent plan to clients. Make sure particular business focuses on are accomplished through the branch &lifier; department staff.
a)Adhere to the banking institutions &lifier; Clickbank policies &lifier; procedures & conformity requirements &lifier; maintain a higher degree of functional requirements. Consistently achieve acceptable danger ratings. Ensure that all manage systems have been in location.
b)Ensure that all audit suggestions are applied inside the maximum time period of time stipulated.
c)Interact successfully with RCD, COPs &lifier; additional divisions in order to be able for you to help help approvals &lifier; the quick processing of financial lending options & dealings.
d)Ensure that staff of the department give a high level of customer service &lifier; make sure customer satisfaction. Make sure phone requirements are fulfilled.
e)Achieve assigned branch revenue, mix sale & other focuses on. Ensure that just about almost most staff know about their targets. Regularly monitor employees overall efficiency.
f)Keep issues to some minimal &lifier; make sure fast resolution associated with issues.
g)Ensure that all customer issues that can’t be resolved instantly are escalated towards the Customer Care Department within the stipulated timeframe.
h)Ensure that all applications & transactions are examined and rechecked to lessen error rates in deal &lifier; account processing.
i)Improve knowledge levels of personal &lifier; confirming staff for items, processes, systems, Sops through continuously learning & updating personal & confirming employees &lifier; through training employees.
j)Review debit balance/ overdue company balances and be sure regularization / drawing a line under of such company balances. Make sure correct confirming associated with suspicious transactions associated with a accounts in the department as well as evaluation inactive company balances frequently.
k)Ensure rigid conformity with money laundering guidelines and ensure which only legitimate money is recognized.
l)Monitor &lifier; make sure correct maintenance of department premises as well as emphasize protection concerns to appropriate government bodies.
m)Ensure shock money / protection inspections &lifier; just about almost most checks & evaluation according to Sops are performed at the required rate of recurrence which just about almost most manage systems have been in location. Ensure branch reports tend to be checked & action taken as required.
n)Monitor the employee leave strategy and ensure there isn’t any backlog upabout unutilized depart and proper leave cover plans are in location.
o)Conduct daily huddles &lifier; weekly staff conferences in order to be able for you to help motivate sleek circulation of communication both inside and outside the department and also to update department employees along together using management choices, keep track of as well as guide employees upabout product revenue, support & procedures.
a)Ensure that staff provide proper item information in order to be able for you to help customers.
b)Ensure ATM &lifier; Charge cards & PIN codes tend to be taken care of &lifier; shipped as per procedures.
c)Ensure managing associated with ATM credit charge playing greeting handmade homemade business notes, taken credit charge playing greeting handmade homemade business notes, Check Books, credit cards & return Cheques at required wavelengths.
d)Ensure which Atm machine / Cheque book application requests tend to be refined over time and keep track of well-timed shipping. Comply with un-delivered ATM credit charge playing greeting handmade homemade business notes, pins, Check publications etc
e)Perform every other responsibilities or duties consistent with the role as designated by management
Customer support Consultant
Commercial Bank International (CBI)
As a crucial frontline employees in the department as well as an earlier stage of customer contact, the client Service Consultant should lead the effort to maintain client satisfaction and be sure efficient co-ordination between personal and the officers, along with the Department as well as Hq. Achieve designated product sales targets.
a)Assist clients along together using queries related to check books requisitions, pin amounts, debit& credit cards, ATM credit charge playing greeting handmade homemade business notes, claims, balance, as appropriate.
b)Guide clients to the correct employees /division within the branch & facilitate smooth conversation in among department officers involved in handling client demands or issues.
c)Help clients understand / complete the different bank documents as well as assist customers who are unfamiliar with these paperwork as and when needed.
d)Maintain near co-ordination along with units and people in the department &lifier; preserve a higher degree of service high top good excellent.
e)Follow processes regarding DCFC (Departmental Control Function Checklist), service flow systems yet others that may be introduced every once in awhile.
f)Maintain a precise record of the nature of all of the customer queries & complaints in the department.
g)Forward completed Client Complaint forms to the Senior List Romantic connection Officer as well as assist with completion of these forms, if requested.
h)Achieve assigned revenue & additional targets by cross-selling to walk-in customers/existing clients &lifier; through contacting potential customers outside the department.
i)Pass regular item understanding assessments as well as meet the focus on proportion of each.
j)Follow established methods for the every week managing of ATM , CHQ book & Credit Cards etc
k)Ensure mistake free deal digesting &lifier; supply precise info in order to be able for you to help clients.
l)Ensure signing up, sustaining & shipping of taken credit charge playing greeting handmade homemade business notes & its process
m)Ensure registering, maintaining &lifier; send of came back cheques & its process
n)Be familiar with the nature of claims issued in order to be able for you to help customers through Branch / Central Procedures Division.
o)Maintain department appearance / stocks of all department documents, brochures, paper prints. Ensure correct show as well as using pamphlets &lifier; additional marketing material.
p)Perform every other duties or responsibilities consistent with the role because assigned through administration.